|
|
| ABOUT CATHY |
| About Training |
| Public Programs |
| government |
Resolving
Conflict Creatively
Join Cathy Harris for a workshop that can turn adversarial staff into a winning and productive team.Do your co-workers see each other as friends or foes? Do they think only one person can be right or win? Is the term "negotiation" not a part of their vocabulary? Is productivity almost as low as morale?
Let Cathy Harris help you minimize conflict and increase harmony through her Conflict Resolution workshop. Participants will learn to:
- Communicate clearly
- Listen with understanding and empathy
- Receive and give feedback
- Distinguish between disagreement and conflict
- Manage disagreements before they become conflicts
- De escalate anger
- Boost morale
- Humanize your messages with respect and courtesy
- Develop "win-win" solutions
| "They rated your session a 9.82 out of a possible 10 on the evaluation. That is just outstanding. Your two-day program started us in the right direction… Certainly the experiential and non-confrontational techniques of your program added to its effectiveness." |
| Phillip Holland, Postmaster, United States Postal Service, New Orleans |
| C.
Harris Companies, Inc * P. O. Box 871537 * New Orleans, LA 70187
* (800) 924-2284 * (504) 241-3255
|
[ Meet Cathy Harris ] [ PROGRAMS ] [ info@cathyharris.com ] [ Sitemap ]
© copyright Cathy Harris. All rights reserved.
Another site by Magnetic Creations